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Getting Started
About Klarity
7
What is Klarity?
Who is Klarity for?
What states can I book an appointment?
How does booking care through the Klarity platform work?
Can I call customer support or my provider?
View all 7
About Providers on Klarity
5
How are providers vetted?
What kind of specialties are offered?
Do providers offer emergency services?
Who are the doctors on the Klarity platfo?
Can you explain the therapy service?
Frequently Asked Questions
8
Can I transfer from another online platform to a provider on the Klarity platform?
Can I discontinue/cancel anytime?
Can I get my medications while traveling?
Is there a membership or monthly subscription fee?
Why are no appointments available?
View all 8
Diagnosis & Treatment
15
Will I be prescribed stimulants?
What if I'm not satisfied with the treatment?
Will the provider be able to continue my prescription from another doctor?
I have been diagnosed before, do I still need the initial appointment?
What’s my long-term treatment plan?
View all 15
Pricing & Services
9
What’s the cost to see a provider on Klarity?
Are there any hidden fees?
Do I need to pay extra money for treatment after the initial visit?
Can I cancel or reschedule for free?
How do I request a refund?
View all 9
Privacy
4
How can I unsubscribe from email-marketing?
Is the site HIPAA compliant?
Is it safe to use this website?
How secure is the payment system?
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