Klarity does not guarantee specific treatment outcomes or medication prescriptions, as all care decisions are made at the clinical discretion of a board-certified provider following a full medical evaluation.
While refunds are not issued based solely on dissatisfaction with treatment outcomes, if you feel the provider or experience wasn’t the right fit, we can offer you a provider transfer at a discounted rate for a second opinion or re-evaluation.
To request a transfer or discuss your options, please contact patientsupport@helloklarity.com.