We value your feedback and encourage all patients to leave a review after their visit to share their experience with Klarity and their provider.


Review Guidelines:

  • Please be honest, detailed, and respectful

  • Do not include profanity, slander, discriminatory language, or false claims

  • Reviews should reflect your personal experience with care received

  • All reviews are subject to a routine moderation process to ensure compliance with our community standards

Important Note:
 Klarity is a technology platform that supports independent clinicians who provide telehealth services at their own discretion. To ensure a smooth experience:

  • Patients are expected to complete intake forms, submit payment, and arrive on time to their scheduled appointments

  • While providers may offer flexibility, they are not obligated to repeatedly reschedule visits—especially if there is a lack of timely communication from the patient

  • Klarity does not guarantee specific clinical outcomes or prescription medications, but does ensure that patients receive a comprehensive evaluation by a board-certified practitioner

➡️ If you notice your review has been removed, it may have violated our guidelines or lacked sufficient detail. All reviews are taken seriously, reviewed thoughtfully, and shared with the provider for feedback and response.
 If a review is found to be substantiated and appropriate, it will be published on the provider’s profile on the Hello Klarity website, where other patients can read and consider it when choosing their care.


➡️ Before submitting a negative review, we strongly encourage you to first reach out to your provider directly via the patient chat portal. Many concerns can be quickly and easily resolved through direct communication.


Thank you for helping us maintain a professional and respectful environment. Your voice matters.