Support

If you wish to cancel your upcoming appointment, you can do so easily through your Klarity Patient Portal by following these steps: Log in to your ...

To deactivate your Klarity account, please email our support team at patientsupport@helloklarity.com. We’ll be happy to walk you through the process.

We’re sorry to hear that. If your provider did not attend the scheduled appointment and you didn’t receive a cancellation notice, please contact your provid...

Providers are expected to log into the virtual visit at the scheduled time and typically wait 5–10 minutes for the patient to arrive. If the patient doe...

If you logged into your appointment more than 10 minutes late, the provider may have marked you as a no-show, which can result in a late cancellation or no-...