Support

New Patients 14

• Can I skip the initial visit?
• Do providers accept patients under the age of 18?
• Do providers accept alternative proof of residency?
• Where can I send my medical history?
• I booked my initial visit, what happens next?

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Existing Patients 6

• How do I request my medical records?
• My provider has not responded to my message
• How do I request to be transferred to a new provider?
• How can I request accommodations for school or work?
• What happens if my provider leaves the platform?

View all 6

Insurance 4

• Do providers accept insurance or HSA/FSA?
• How do Prior Authorization (PA) Requests work?
• Can I use Klarity if I don't have insurance?
• Can I use my co-pay towards the cost of an appointment?